Shipping, Returns and Cancellations Policy

Welcome to Kamagra.com! We are committed to providing you with a discreet, fast and efficient shopping experience. Below is a breakdown of our shipping, returns and cancellation policies.

General information

• Agreement to the regulations: Using the site and making a purchase constitutes confirmation on the part of the buyer that he has read, understood and accepted all the terms of the regulations, including this policy.
• Change of conditions: The site reserves the right to update or change the terms of service at any time, at its sole discretion.
• Prices and promotions: The prices listed on the site include VAT as required by law. We may update prices and offer promotions at our discretion. The final price determined at the time of ordering is the determining price.
• Product representation: Please note that the colors of the products displayed on the site may differ in reality due to differences in lighting, photography, and different screen settings.
• Accuracy of information: We strive to provide accurate and detailed information. If you encounter an error, please notify us by phone.

Purchasing and ordering products

• Order process: Orders are placed through the website by selecting the desired products, filling in accurate and complete shipping details, choosing a shipping method and making payment.
• Payment method: We accept payment via all major credit cards (Visa, MasterCard, American Express) and cash payment to a courier, in selected areas only.
• Order confirmation: After receiving confirmation of payment and provided that the product is available in stock, the order will be confirmed. If the product is not available, we will notify you, cancel the charge or offer an alternative product.

Shipping policy and delivery times

• Delivery services: We offer a variety of discreet shipping options throughout the country through leading courier companies and Israel Post.
  • Fast express delivery (up to two hours): Special service in the central area only (from Hadera to Ashdod). The cost of the service is 50 ₪.
  • Express home delivery (up to 3 business days): Service to all parts of the country. The cost of the service is 30 ₪.
  • Registered mail (up to 7 business days): Shipping throughout the country via Israel Post. The cost of the service is 20 ₪.
• Shipping Warranty: The responsibility for delivery lies with the shipping company. Kamagra.com is not responsible for delays caused by force majeure, malfunctions of the shipping company, or incorrect shipping details entered by the customer. Please make sure that your address and phone number are correct and complete.
• Business day: Business days are Sunday-Thursday, excluding Fridays, Saturdays, holiday eves, holidays, and Sabbath days.

Transaction cancellation and return policy

• Cancellation before delivery: You can cancel an order as long as the product has not been shipped. A written cancellation notice must be sent to the email address [customer service email address].
• Cancellation after delivery and return of products: Because the products are considered medicines and dietary supplements that require controlled storage conditions, A transaction cannot be returned or canceled after the product has been shipped from the warehouse..
• Product is damaged or does not match the order: In such a case, please contact our customer service within 7 business days From the date of receipt of the shipment. After reviewing the request, we will send you a replacement product or refund you the full purchase amount, subject to the return of the defective product.
• Cancellation of an order by the website: Kamagra.com reserves the right to cancel an order in the following cases:
  • An unusual error in the product description or price on the website.
  • Violation of the terms of the regulations by the user.
  • Force majeure circumstances.
  • Unavailability in stock.
  • In the event of such cancellation, the customer will be notified and the purchase amount will be refunded in full.

For any questions or inquiries, our customer service team is at your disposal by phone: 053-7624465 or by email: [email protected].